Contact Us

We’re here to help! Whether you have a question about our anime-inspired collections, need assistance with your order, or just want to share some feedback, the OtakuForge team is ready to listen.

Get In Touch

For the fastest response, please reach out to us via email or phone. We aim to respond to all inquiries within 24 business hours.

Operating Hours

Our support team is available during the following hours:

  • Monday – Friday: 9:00 AM – 5:00 PM (Eastern Time)

  • Saturday – Sunday: Closed (We will respond on the following Monday)

Frequently Asked Questions

Before reaching out, you might find a quick answer in our FAQ Page. We cover topics such as:

  • Tracking your order.

  • Shipping times (8–15 business days).

  • Our flat-rate $5.99 shipping policy.

  • Return and refund procedures.

Send Us a Message