Payment Policy

At OtakuForge, we prioritize your security and convenience. We partner with industry-leading payment processors, PayPal and Stripe, to ensure that your transaction is smooth, encrypted, and secure.

1. Accepted Payment Methods

Through our secure checkout, you can pay using the following methods:

  • Credit/Debit Cards: Visa, Mastercard, American Express, Discover, JCB, and Diners Club (processed via Stripe).

  • Digital Wallets: Apple Pay and Google Pay (processed via Stripe).

  • PayPal: You can pay directly with your PayPal account balance or via PayPal’s guest checkout using a credit card.

2. Payment Security

Your financial security is our top priority.

  • SSL Encryption: Our website uses Secure Sockets Layer (SSL) technology to encrypt all personal and payment information during transmission.

  • PCI Compliance: We do not store your credit card information on our servers. All payments are processed through Stripe and PayPal, which are PCI-DSS compliant service providers.

3. Pricing and Currency

  • All prices listed on our website are in U.S. Dollars (USD).

  • The total amount displayed at the final checkout page includes the product price and the flat-rate shipping fee of $5.99.

  • There are no hidden taxes or additional fees that will be added after your purchase is completed.

4. Payment Authorization

Once you place an order, your payment method will be charged immediately. If we are unable to fulfill your order for any reason (e.g., product out of stock), we will issue a full refund to your original payment method within 7 business days.

5. Billing Information

To ensure a successful transaction, please ensure that your billing address matches the information on your credit card statement. Incorrect billing details may lead to order delays or cancellation.

6. Contact Information

If you encounter any issues during the payment process or have questions about a charge on your statement, please contact us:

  • Business Name: OtakuForge

  • Email: support@otakuforge.com

  • Phone: +1 (918) 297-9968

  • Address: 12076 N 168th East Ave, Collinsville, OK 74021, United States

  • Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (ET)