Terms of service

Last updated: September 4, 2026

Welcome to OtakuForge. These Terms of Service (“Terms”) govern your access to and use of the website https://otakuforge.com (the “Site”) and the purchase of products from us. By accessing our Site or placing an order, you agree to be bound by these Terms.

1. About Us

This website is operated by Hai Ha LLC, doing business as OtakuForge.

Business Address:
309 W 19th St
Pueblo, CO 81003
United States

Email: support@otakuforge.com
Phone: +1 (918) 297-9968

2. Eligibility

By using this Site, you confirm that you are at least 18 years old or are accessing the Site under the supervision of a parent or legal guardian.

3. Products and Pricing

All products sold on OtakuForge are made to order (print-on-demand).
Product images are for illustrative purposes. Slight variations in color, design placement, or appearance may occur due to the printing process and screen settings.
We reserve the right to limit quantities, discontinue products, or refuse any order at our discretion.
Prices are listed in US Dollars (USD) and are subject to change without prior notice. The price applicable to your order is the price displayed at the time of checkout.

4. Orders and Payment

Placing an order constitutes an offer to purchase the products selected.
We reserve the right to accept or decline any order.
Payment must be completed in full at the time of purchase through our secure payment providers.
Once an order is confirmed and payment is received, you will receive an order confirmation email.

5. Shipping

Shipping times, rates, and related information are detailed in our Shipping Policy.
By placing an order, you agree to the terms outlined in that policy.

6. Returns and Refunds

Our return, exchange, and refund terms are detailed in our Returns & Refunds Policy.
Please review that policy carefully before making a purchase.

7. Intellectual Property

All content on this Site - including text, images, logos, product designs, and graphics - is the property of Hai Ha LLC or its content suppliers and is protected by applicable intellectual property laws.
You may not copy, reproduce, distribute, or use any content from this Site for commercial purposes without our prior written permission.

8. User Conduct

You agree not to:

Use the Site for any unlawful purpose
Attempt to gain unauthorized access to any part of the Site or its systems
Interfere with the proper functioning of the Site
Submit false or misleading information

9. Limitation of Liability

To the fullest extent permitted by law, Hai Ha LLC and OtakuForge shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or the purchase of products.
Our total liability for any claim related to a product or order shall not exceed the amount you paid for that product.

10. Indemnification

You agree to indemnify and hold harmless Hai Ha LLC, its owners, employees, and partners from any claims, damages, or expenses arising from your use of the Site or violation of these Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Colorado, United States, without regard to its conflict of law principles.

12. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on this page. Your continued use of the Site after changes are posted constitutes your acceptance of the revised Terms.